Responsible Gambling Policy
At Rocky we take responsible gambling seriously. We want play to stay fun and under your control, so we provide clear information and tools to help you manage time and spending. If you ever feel your play is becoming a problem, reach out to our support team and consider using the controls below to pause or limit activity on your account.
Player protection principles
We aim to protect players by promoting safe, controlled play and by offering practical tools you can use at any time. Our approach is preventative and supportive - we encourage responsible choices, provide easy-to-access settings, and offer assistance when needed.
Activity-control tools
You can manage how you play with several account controls. These tools are designed to be simple to set up and adjust so you can pick what works best for you.
Deposit limits
Set daily, weekly or monthly deposit limits to control how much you put into your account. Limits are adjustable from your account settings and can help keep spending within a plan you’re comfortable with.
Loss limits
Loss limits let you cap the total amount you can lose over a chosen period. This is useful if you want tighter control over net losses rather than total deposits.
Time limits and session controls
Use session timers, reality checks and daily play limits to manage how long you spend gaming. These reminders and automatic breaks help you step away from play if you need to.
Self-exclusion and account breaks
If you need more than limits, you can choose an account break or self-exclusion. These options temporarily or permanently restrict account access and can be activated through your account settings or by contacting support. Self-exclusion is a practical step if you need guaranteed time away from gaming.
Signs of problematic behaviour
- Playing longer than intended or chasing losses
- Increasing deposit amounts to sustain play
- Neglecting work, family or daily responsibilities
- Feeling anxious or secretive about gambling activity
- Borrowing money or using funds needed for essentials
Tips for maintaining control
- Set realistic deposit and loss limits before you play
- Use session timers and take regular breaks
- Stick to a budget and avoid using credit for play
- Keep gambling as a form of entertainment, not a way to make money
- Talk with friends or family if you feel concerned
Professional help and support
If you feel you need professional support, consider contacting local health services, a trusted medical professional or a community support centre. Your provincial health services can point you to resources, counselling and treatment options available in your area. If you want to discuss limits or the next steps for your account, our support team is available to help.